Managed Service Provider

For more than 22 years, Network Connectivity Inc (NCI) has been an information technology (IT) services provider, who manages and assumes responsibility for providing a defined set of computer related services to our clients.

To make our services more affordable for our clients, we typically provide many of our services remotely over the Internet rather than having to perform on-site client visits. Managed services have now replaced the old "break-fix" technology. On-site visits tended to be time consuming and often expensive. With the aid of our custom client monitoring software, we are able to charge our clients a flat or small fixed monthly fee. This benefits our clients by providing them with predictable IT support costs.

When a company is constantly receiving bills from their computer service provider, they typically will stop calling that company for service and no one benefits from that. Our state of the art services are now proactive instead of reactive. Reactive service means down time and down time equals lost profits for the client.

Some of the features we typically offer include but are not limited to are: remote network, desktop and security monitoring patch management and remote data back-up, as well as technical assistance. Our software also provides asset management for our clients.

Many of our clients look at our managed services as a way for small or medium sized businesses to outsource their IT needs at a lower cost than building an in-house IT support department. With NCI as your managed service provider, there are no salaries to pay, no taxes and health benefits to provide. Just a host of knowledgeable computer engineers at your finger tips to solve problems in short order before they become problems for your users.

Key customer benefits:

Customer peace of mind - monitor network on 24 x 7 x 365 basis proactively Single point of contact for all network issues Single supplier instead of multiple vendors Defined Service Levels (for service delivery) Known costs for management & fixed price contracts Avoid costs of building own management & reporting systems Lower Total Cost Ownership (TCO) for client

You will be surprised at how inexpensive outsourced computer support services have become. Call us today for a free evaluation of your facility. You are under no obligation. The best part is that if you are not happy with our services for any reason at all, just pick up the phone and cancel with no explanation necessary. We are that sure that you will enjoy our services while you reap the benefits and savings of having your own personal IT support team at your finger tips!

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